For our RESIDENTS

Boring yet practical post for our residents:  Renters Insurance 

We don’t require you to get Renters Insurance if you live with us but it is strongly suggested in your lease. 

Ultimately, while we take a lot of pride in good stewardship and maintaining our buildings,  things do on rare occasion happen. 

To give one imaginary example:  say the person above you knocks loose something in their air conditioning closet and leaks down below and drips on your computer — your renters insurance would cover the replacement of that computer.  Or a toilet overflows and ruins a rug (gross!). The insurance would pay you for the value of the rug.  These are simple examples but I hope drive home the point. 

The policies tend to run 15-25.00 a month and can typically be found wherever else you might buy insurance.  It isn’t too complicated to purchase - even a quick google search will be a good guide

This could save you a lot of strife down the road and is just good adulting hygiene

I can’t officially recommend a company for you to use but if I can answer any questions, shoot me an email

Thanks for reading,
Josh
The Summer Edition of the SCA Community Newsletter is now live! Head over to the link in our bio to give it a read today. From some of the best pet-friendly patios in Cleveland, new businesses opening their doors in Tremont, Upcoming Events and more, there's something for everyone!

Have feedback? Let us know what you'd like to see covered in future newsletters!

- Aireonna

Upcoming Events

CLEVELAND EVENT    COMMUNITY EVENT    SCA EVENT

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Frequently Asked Questions

All of our communities are pet friendly - no extra monthly fees/deposits needed. We just ask you let us know you have a pet before signing your lease, or obtain our permission before getting one if you already live with us. Generally, we have a 2 pet limit, however we are open to exceptions on an individual basis. You must have your pet on a leash in all common areas, and pick up after your dog.

Maintenance requests should be submitted using this form and are usually responded to/resolved within 1-2 business days. See the video guide below for how our maintenance process works. If this is a true emergency, please contact the emergency phone line in our maintenance form.

Residents are strictly prohibited from subleasing their unit or listing it on a timeshare service such as AirBNB. The security of our residents is paramount to us, and we want to ensure that we know who is coming and going from all of our facilities.

What can I put on my wall?

Make your apartment feel like a home. We are not looking to subtract from your security deposit for normal holes in the drywall, like putting up art or mounting a TV. The walls in all of our buildings have wood studs. Do not drill into any brick.

I'm having thermostat issues – what do I do?

If your thermostat reads an error, contact us right away. We have a contract with Brewer-Garrett HVAC Service. They will come out as soon as possible, typically within 24 hours.

Will you change my HVAC filter?

We will come by every 3 months to change your HVAC filter for you.

Is my building cleaned regularly? 

All of our buildings are cleaned 5 days a week. Be sure to say hi to our wonderful custodial team!

Does SCA recycle and compost?

We recycle at all of our buildings. Recycling is available in the trash room on your floor. Instructions on what can be recycled are in each trash room and in your orientation packet.

The Fairmont Creamery, West 17th Street Townhomes, and The Lincoln share one compost bin. The Tappan and Wagner Awning have their own. Instructions on what can be composted are provided in orientation packets.

Who handles snow removal at SCA properties?

In the winter, we work with MVP Snow Removal to keep all of our surface parking lots and sidewalks free from snow/ice. Below are some helpful do’s and dont’s for winter weather:

When will I receive an option to renew my lease? 

Our leases are 12 months. We will give you a 60 day notice with the option to renew the lease or let us know you will be moving.

What amenities do I have access to as an SCA resident?

All of our residents have access to outdoor space, a 24-hour fitness center, a pet wash, and roof deck.

Tremont Athletic Club are our long time partners, located at the Fairmont Creamery. Residents in any of our buildings can receive a discounted membership for as long as you live with us. Contact TAC for more details here.

How do I change the batteries in my gate/garage opener?

Leaving anything with a battery in cold temperatures can greatly reduce its lifetime. We recommend bringing in your parking lot remote every night to extend the battery's life. We also recommend changing your remote's battery once a year to prevent it from dying unexpectedly. Replacement batteries can be found at most stores and online!

For The Tappan parking lots and The Creamery garage remotes, use a Lithium 2032 battery.

For The Lincoln garage remotes, use a AAA battery.

For the Barber parking lot remotes, use a 9V battery.

You can view a tutorial video here to learn how to change yours!

Community Voices